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Review Management

Why does your business need review management?

In today's digital age, online reviews have become the new word of mouth. With 92% of customers hesitating to buy a product that has less than a 4-star rating, and around 80% of customers admitting they've changed their mind about a purchase based on a negative review, it's clear that the power of online reviews cannot be understated. This is where review management comes into play.

Before making a purchasing decision, most people check online reviews. They trust these reviews as much as personal recommendations from friends or family. Therefore, ensuring that your business has a high number of positive reviews can significantly enhance your online reputation.